Customer appreciation during lockdown

We’ve all been experiencing hard times during the lockdown period. Some people worried about their jobs and some about the added stress of 12 weeks off work with nowhere to go and nothing to do! It can be especially hard when you have kids!

During this period a lot of people, young and old, have turned to LEGO to pass some time or simply help them through the tough times. As a business, we’ve had to adapt a lot to abide by the government guidelines to stay open and operate the business, ensuring safety comes first.

We’ve been working around the clock to make sure that the hugely increased number of orders are all despatched on time, to make sure that we can bring a smile to everybody’s face who decides to place an order with us.

With all of the effort that the entire team have been putting in, collectively, it’s amazing when you receive an email form a customer to express their appreciation for the service we’re providing during these trying times.

You can see a few examples below of the emails that we’ve received:
– “Big thank you for the lego figure, and the sweets with the message on has just brought tears to my eyes a real lift in hard times. Take care and keep safe!”

– Hello, I just wanted to say a huge thank you for such a speedy and the sweet treat delivery of Lego cactus man. I was so surprised and it gave me a smile. Much needed at the moment. I really appreciate the gesture and how you managed to get him here so quick.”

– “Hello, I just wanted to say thank you! You have made an 8 year old boy very happy! He used his pocket money to buy some items from you during lockdown and he’s just got his delivery. As his mum I wanted to say thank you for your hard work during the time in the country and well done! Thank you for cheering up my little lego fan. Kind regards, N&F”

These are just a few of the appreciation emails we have received and these have really upped the spirits of the entire team in these difficult times.

We would like to take this opportunity to thank all of our customers, new and old, for supporting us through these strange times!

Thank you all from the entire team at The Minifigure Store!

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