Terms & Conditions

Terms & Conditions

Making your order

There is no minimum order quantity or minimum value for our retail website. All prices are quoted in GBP unless otherwise chosen via the options at the top of the screen. We only accept orders via our website or email to the following email address: contact@theminifigurestore.uk

We accept payment by all major debit or debit cards, PayPal and Klarna slice it (pay in 3 installments).

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Direct Debit(Slice It): Your account will be debited after shipment of the goods. You will be notified about the date(s) by email.

The payment methods Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Returns policy:

Consumer protection (distance selling) regulations 2000

You may cancel your order for any reason within 14 days of receipt of your goods.  Provided the goods are returned in brand new condition, we will refund your payment within 7 working days.  In the case of credit/debit card payments the refund will only be made to the card used for the payment.  This does not affect your statutory rights.

In the event of the goods being unsuitable, we offer a full refund policy.  In this case the goods must be returned within 14 days.  In the case of credit/debit card purchases, refunds will only be made to the credit card on which goods were purchased.  Cheques will only be issued for postal purchases.  Credit card refunds will be made within 7 days, postal refunds within 14 days.  This does not affect your statutory rights.

PLEASE NOTE: Any order that is returned for a refund will be refunded minus the cost incurred by ourselves to ship the order out initially. If your order qualified for free postage, you will still be liable for paying the initial delivery charge incurred by ourselves when the order was shipped.

VAT Charges

All orders that are placed for delivery within the EU are charged including the standard domestic tax rate for your country via IOSS and therefore upon delivery of your item you will not be required to pay any additional taxes or duties on your order. All orders placed for delivery outside of the EU are charged excluding VAT.

Once you have changed your shipping address to an address outside of the EU the site prices will be displayed with VAT automatically deducted.

Please note: we are not responsible for any customs/import charges incurred on your order when arriving within your country if delivering outside of the UK and are your responsibility to cover.